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Cesino Score FAQ — All your questions answered here

Have a question about login, deposits, betting, bonuses, or the app? Search here. We explain everything in plain, simple language.

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FAQ Categories

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Account & Login

Find answers to all questions about registration, login issues, password reset, and profile updates.

Deposits & Withdrawals

Learn how to deposit and withdraw using bKash, Nagad, and Rocket — including limits and processing times.

Betting & Sports

Rules for betting on cricket, football, and other sports, how to read the odds, and a guide to live betting.

Bonuses & Promotions

Terms and conditions for claiming the welcome bonus, cashback, free bet, and referral bonus.

Mobile App

Download, install, and update the Android and iOS apps, plus tips and troubleshooting for common app issues.

Security & Support

Account security, two-factor authentication, and how to reach our 24/7 support team.

Cesino Score FAQ — Your Complete Guide

Welcome to Cesino Score. This FAQ page is designed specifically for users in Bangladesh to make every step of using the platform simple and clear — from registration and your first bet to deposits and withdrawals, with straightforward answers at every turn.

In the Cesino Score FAQ section, you'll find solutions to login issues, instructions for depositing via bKash or Nagad, bonus terms and conditions, steps to download the mobile app, and all security-related information. Our goal is to make sure this page has everything you need to resolve any issue on your own.

Questions are organized by topic. Use the category pills at the top to navigate to a specific section. If you can't find your answer here, our 24/7 live support team is always ready to help.

Tip: Type the key word from your question into the search box above to quickly find the relevant entries.
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If you can't find your answer in the FAQ, our support team is available 24 hours a day to help.

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Useful Links
Account & Login

on the registration page Enter your mobile number or email, set a password, and select your currency (BDT). Verify via OTP and your account is ready. The whole process takes just 2–3 minutes.

First, double-check that your mobile number or email and password are entered correctly — passwords are case-sensitive. Try clearing your browser cache and attempting again. If the issue persists, use the "Forgot Password?" option or contact support.

on the login page Click the "Forgot Password?" link. A verification code will be sent to your registered mobile number or email. Use that code to set a new password. Your new password must be at least 8 characters long.

No. Under Cesino Score rules, each person may only register one account. Creating multiple accounts may result in all accounts being permanently suspended and balances being forfeited.

After logging in, go to the "Profile" or "Account Settings" section to update your name, email, or mobile number. Some changes may require identity verification. Contact support if you need assistance.
Deposit

After logging in On the Deposit page, Go to your preferred payment method (bKash, Nagad, Rocket, or USDT), enter the amount, and follow the instructions. Your balance is typically credited within 1–5 minutes.

The minimum deposit is BDT 500. The maximum limit varies by payment method. bKash and Nagad typically allow up to BDT 50,000 per day. For larger amounts, use the USDT option.

Your balance is usually credited within 5–10 minutes. If it hasn't arrived after 30 minutes, contact live support with your transaction ID and a screenshot. After logging in Open support chat.

Yes, USDT (TRC-20) deposits are supported on Cesino Score. Deposit Page Select the crypto option to get your wallet address. There are no transaction fees for crypto and processing is fast.
Withdrawal

Log in and go to the "Withdrawal" section. Select your preferred method (bKash, Nagad, or Rocket) and enter the amount. If your account is verified, funds are typically sent within 15–30 minutes.

The minimum withdrawal is BDT 500. KYC verification (national ID or passport) must be completed before your first withdrawal. Withdrawals are not possible without verification.

The reason for rejection is usually stated in the notification. Common reasons include: incomplete KYC, unmet bonus wagering requirements, or incorrect payment details. Please resubmit with the correct information or contact support.
Betting & Sports

We offer 30+ sports, including cricket, football, tennis, badminton, basketball, volleyball, and hockey. in the Sports section Browse all matches and leagues. Special markets are available for the Bangladesh Premier League, IPL, and World Cup.

You can bet in real time while a match is in progress. Odds update moment to moment based on how the match is unfolding. on the betting page Select the "Live" tab and place your bet on the match of your choice. Act quickly — odds change fast.

Once a bet is confirmed, it generally cannot be changed or cancelled. However, some matches offer a "Cash Out" feature that lets you withdraw part or all of your stake before the match ends. If Cash Out is available, you'll see the option on your bet slip.

Cesino Score uses decimal odds. For example, odds of 2.50 mean a BDT 100 bet returns BDT 250 if you win (BDT 150 profit). The higher the odds, the lower the chance of winning — but the bigger the reward. on the betting page Odds for each market are clearly displayed.

Yes. You can add multiple match selections to place a parlay or accumulator bet. If all selections are correct, the payout is significantly higher. Adding multiple selections to your bet slip will automatically display the combined odds.
Bonuses & Promotions

Registration After registration, a welcome bonus is automatically credited on your first deposit. For full bonus terms and conditions, on the promotions page here. No separate steps are needed to claim the bonus.

A wagering requirement is the amount you need to bet before withdrawing a bonus. For example, a 10x wagering requirement on a BDT 1,000 bonus means you must place BDT 10,000 in bets before you can withdraw. The terms for each bonus are on the promotions page are clearly stated.

Weekly cashback is credited every Monday based on your net losses from the previous week. The cashback rate and maximum amount vary according to your account tier (VIP level). For details, on the promotions page here.

When a friend registers using your referral link and makes their first deposit, you'll receive a bonus. You can find your referral link in the "Refer a Friend" section of your profile. The more your friend bets, the more commission you earn.
Mobile App

Download Page Download the APK file directly (Android). iOS users can open Safari and App Page Open it and use the "Add to Home Screen" option. The app is not available directly on the Google Play Store.

First, go to your phone's "Settings > Security" and enable "Install from unknown sources". Then Download Page Download the APK and tap it to install. It's a good idea to turn off that setting again once installation is complete.

Yes. After your first regular login on the app, you can enable biometric (fingerprint/Face ID) login from "Security Settings" for faster access in the future.

When a new version is available, you'll receive an automatic update notification when you open the app. Download Page You can also download and install the latest APK version from there. Installing a new APK over an old one will not erase your data.
Security

Yes. Cesino Score operates under an international license and is secured with SSL encryption. Your personal and financial information is completely safe. Our systems undergo regular security audits.

Log in and go to "Account Settings > Security". Enable "2-Step Verification" and choose either Google Authenticator or SMS OTP. Once 2FA is active, an additional code will be required each time you log in, keeping your account significantly more secure.

If you suspect unauthorized access, change your password immediately and notify live support. Our team will quickly lock the account and investigate. Never share your password or OTP with anyone.

KYC (Know Your Customer) verification is carried out in line with international financial regulations. It helps prevent money laundering and fraud while keeping your account secure. You can complete verification easily by submitting a photo of your national ID or passport.

Still have questions?

This Cesino Score FAQ page compiles our most frequently asked questions. If you still can't find what you're looking for, our support team is always ready to help. Average response time on live chat is just 2 minutes.

Cesino Score believes in full transparency. That's why all our rules, bonus terms, and payment policies are clearly stated. Terms & Conditions and Responsible Gaming It's worth taking a moment to read through the page.

Support: Live chat support is available 24 hours a day, 7 days a week. Email: support@cesinoscore.org
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